Legal

Privacy Policy

Last updated: June 2025

1. Introduction

EZY DAYOUT ("we", "us", "our") operates the EZY DAYOUT website and mobile application. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our platform.

2. Information We Collect

We collect information you provide directly, including:

  • Name, email address and phone number when you submit an enquiry
  • Property listing details if you register as a property owner
  • Messages and communications you send through our platform
  • Device information, IP address and browser type automatically
  • Usage data such as pages visited and time spent on site

3. How We Use Your Information

  • To forward your enquiry to the relevant property
  • To send you booking confirmations and service updates
  • To improve our platform and user experience
  • To respond to your queries and support requests
  • To comply with legal obligations

4. Sharing of Information

We share your enquiry details (name, phone, email, date, guest count) with the property you enquire about. We do not sell your personal information to third parties. We may share data with trusted service providers who assist our operations under strict confidentiality agreements.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Enquiry records are retained for 24 months. You may request deletion of your data by contacting us.

6. Cookies

We use cookies to enhance your browsing experience, analyse site traffic and personalise content. You can control cookie settings through your browser. Disabling cookies may affect certain site features.

7. Security

We implement industry-standard security measures including HTTPS encryption and access controls. However, no internet transmission is completely secure and we cannot guarantee absolute security.

8. Your Rights

You have the right to access, correct or delete your personal information. To exercise these rights, contact us at hello@ezydayout.com.

9. Children's Privacy

Our platform is not directed to children under 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated date.

11. Contact Us

For privacy-related questions: hello@ezydayout.com or visit our contact page.